Testimonials
What some of our customers say about our dealership.
Add a testimonial of your own, submit it on the Customer Survey Page.
8/4/11
My husband and I would stop by and just dream of owning a harley, So we met Captain, and he told us, when ever we are ready , just to let him know and he would work very hard to help us geta harley, so
just a few days ago my husband and i just stopped by to look at the new 2012 harleys, and just dream of owning one, captain and the staff helped make our dream come true, captain thank you so much your the greatest. - Rosie Garrett
8/4/11
My name is Kevin Burt. I found my overall experience with Lander's (Little Rock location) to be awesome. I had the pleasure of dealing with "Captain" and I'm here to tell you he's on top of things. I first inquired about buying a bike about 2 yrs ago and he's never forgotten my name. To me that's pretty impressive considering the number of people who visit the store on a day to day basis. He's always there and ready to help you in any way he can. I hope he never retires because I plan to continue dealing with him for many years to come. Don't get me wrong, the entire staff was really nice but "Captain" is the man. I purchased a 2011 Road Glide Ultra and believe me, it won't be my last. Thanks for everything "Captain" and the entire Landers staff. You guys are great. - Kevin Burt
7/31/11
This is a trip... Wife and I stopped by Landers,Hotspings with dreams and window shopping. We were met with a warm welcome from Randy (sales man} he did'nt act at all like a salesman more like a friend. We told him WE WISH, for all we had was a little Kal.500,Randy with that funny lil smile took 5 min. and a few questions to our surprise calls across the store and said i will set u up in a very nice harley. We told him about our trade in and Randy asked me to bring the bike in the next morn. I was surprised when he was able to work such an awesome deal for our trade in.Thanks Randy and staff.. LOL Now we think of you everytime we put our hair in the wind on our Awesome Harley Davidson ULTRA... Our blessing is with the staff member whom was injured. Leslie and Desiree Cobb
7/18/11
Greetings! Just wanted to drop a line to express many thanks to Jim Rardin and Co. for getting us back on the road in very short order. Last week my wife and I were on vacation and upon passing through your neck of the woods we developed an inner primary seal leak.... not good being so far from home. As I know dealerships are quite busy this time of year I had anticipated a delay in service though when I called everyone was willing to do whatever was possible to help us get back on our way. I arrived at 8:30 the following morning and was back on the road by 11:30! The result was very little impact to our trip and was much appreciated! Be assured I will be telling all of our local riders about the superior service recieved and recommend they stop by your shop if they are in your part of the world. Again, many thanks! - Charlie and Martha Stewart, Diamondhead, MS
7/19/11
We had the pleasure of dealing with Captian, he went out of his way to make sure that we were taking care of. We had credit issues but he did not turn us away, he made sure we used all the steps possible to get us a bike. I wish that all salesman were like him. He did not try pushing anything on you made us feel very welcome. Any questions we had he was very promt to answer. Because of the treatment we received from Captian we will tell everyone to come see him for their next Harley purhase or service. Thanks for hiring such a honest man in your dealership. We are loving our bike!!!!!!!!!!! - Jerry & Sheila Phillips
7/7/11
I was traveling through Hot Springs recently and needed my headlights looked at. Your stafff got me right in and took care of the problem and got us on our way. It was great to have a dealership that went out of their way to take care of my problem and get me on my way in a very short period of time. Please pass on my thanks to everyone there in your service department. I really appreciate your efforts folks. - Max
6/28/11
My wife and myself were in Hot springs and we developed a noise on our Harley. So we went to Landers in hotsprings, The service checked it out and was very nice telling us what the problem could be, so we decided to trade it in on a 2007 Harley Ultra Glide, We dealt with Randy there and He was very patient. I choose to believe we made new friends and I will buy my next harley from Landers in Hotsprings. I could go on but I believe enough said . Great place, service, and total experience was wonderful. Thanks again Randy. Ran the man :) Thanks - Glenn and Guille.
6/27/11
Very friendly service and they stayed after closing to complete my deal. Thanks - Chuck Launius
6/25/11
Bought my first bike at Landers in Little Rock. Captain treated me great.The service department actually knows what service and customer satisfactions means! Thanks Captain - Greg Kinsman
6/23/11
Great job Capt, the whole thing was painless from start to finish. When we get ready to buy again I will surely look you up. Steve and Jim in the parts dept did a great job getting all my parts that I added to the Wide Glide and what a list it was!! Jay in service worked hard getting the bike into the service dept in a timely manner to have all those parts installed. What can I say about Mark the often overlooked wrench turner, he did a excellent job turning an already cool bike into an awesome bike, how fun it is!!!! I never want anyone eles turning a wrench on my bike. George Newcomb what a great guy, I don't think I've ever bought anything where I was treated with more respect!!!!! Thanks George. Great job to all I hope Steve Landers gives you all a raise because you deserve it. - Thanks, Don McDonald
6/21/11
We have purcased a total of 4 bikes & 1 trike from Landers Harley-Davidson and are very pleased with customer service and care. - Michael & Alice Archdeacon
6/9/11
I bought a 2011 crossbones bike today!!! I love I new bike!!! I have bought from landers 3 times and this was the best sales person I have ever delt with!! If captain wasn't there I would have gone out of state to buy!!! - Majid Adinehkharat
6/9/11
CAPTAIN TREATED ME GREAT AND I WILL KEEP BUYING FROM LANDERS IN LITTLE ROCK. CAPT. KEEP UP THE GOOD WORK. - LT. EDWARD ARIVETTE
6/3/11
Service & Parts. You always wonder if the guys your dealing with know what that means. Well we had a battery go bad as they do every so often and just happen to be in Hot Springs. So we called the 1800-help # without success and decided to go looking and found the guys at Harley in Hot spring having the best time of their life on a holiday doing Inventory. Well i'm glad they were so they could show how they understand the real meaning of Service & sell me a battery to keep my wife & I going. I guess Parts are not Parts after all. Thanks guys for being there and helping us out. - Dave & Althea
5/29/11
REX here....JUST Bought!!!! A 2011 Electra-Glide ULTRA Limited from Ms. Evelyn W. at the HOT SPRINGS - Landers Harley-Davidson dealership. This was my second Harley in three years bought from her. She has always been the nicest and most considerate sales-person Landers has ever had. I walked in said I WANT that one, the paperwork was completed and I walked out within 2 1/2 hours, never an issue no hassles or quibbling....I want to thank Evelyn and Tammy for the best buying experience I think I or anyone could have on the purchase of a new or used Harley Davidson. Landers will always get my business, as I am always satisfied with theirs..... REX - CAC H.O.G. Member, Chapter 1 Little Rock….. - Anthony (REX) Flores
5/20/11
The experience at Landers Harley was wonderful. Captain Dailey was great. He made us feel comfortable and welcomed when we walked in the door. Wendi Sams is super, she helped us through all the paper work. It was a great experience and i can not say enough about it. I told all my friends, co-workers, and family about Landers Harley and about Captain and Wendi. Thank you all. Landers Harley is a first class dealership. - Kimberly Mills
5/13/11
I bought my first Harley Davidson last Saturday at Landers Harley davidson in Little Rock,AR. Richard "CAPTAIN" Dailey and Wendi Sams worked above and beyond to make this one of the most enjoyable days of my life! They even sent one of the service guys, JAY, to my house to pick up my trade in! This allowed my wife and I to spend the rest of that day enjoying our new Harley, and not running back and forth to the dealership! You just don't find that kind of service anymore! When I left, I didn't feel like I had just made new friends, I felt like I had been adopted into new family! Can't wait to go back! Thank you Wendi & Captain!!! - Robert Tackett
5/06/11
Just purchased a 2011 Harley Heritage Softail Classic and could not be happier with my experience. Lee Ann was great and helped me through the process from step one to my driving it off the lot. Wendi was very helpful during the finance stage and got me the terms I was looking for. Both Lee Ann and Wendi were knowledgeable and provided the guidance required along the way. A big thanks to Landers Harley on a great buying experience. Great people ! - Art McWilliams - Little Rock
4/28/11
Excellent and knowledgable salesman. Great atmosphere. - Melvin Williams
4/28/11
Captian was really helpful in getting me the Cycle that I wanted and the dealship was very helpful with my purchase. Everyone calls me by my name. - Michael Archdeacon II
4/27/11
I recently purchased a 2009 Ultra Classic. I dealt with Captain on this purchase. I was very pleased with the time he took with me to get everything just the way I wanted it. I love the bike and look forward to future dealings with Captain and Landers. - Lonnie Harrell
4/26/11
Bought my bike from Captain. I'll never buy another one from anyone else. That guy knows more about bikes than anyone has a right to. Love the bike and I found a home here. - Wayne Keeley
4/25/11
Was treated with great respect from Captain buying a new Ultra Classic. - Anon
4/22/11
Everyone was so friendy and helpful in me buying my Road King from Landers. Sales was outstanding and Financing was too. I can't say enough about the team there. Thanks again. - John Leddy
4/22/11
I have been coming here for years! Captain worked his butt off for me and did an outstanding job! - Chuck Kelley
4/22/11
I just recently purchased my second new Harley Davidson from Landers H-D, Little Rock, and will always return. Captain was very helpful and answered any questions I had. Captain also went out of his way to make sure I was comfortable with the deal we worked up. George, Wendi, and every employee at the Little Rock location always welcome me in and are an absolute pleasure to do business with. With both new Harleys I purchased from Landers and Captain, I have always been extremely pleased with my deals. When other Harley stores just gave me a price and would not deal, Captain and George made it happen. - David Bratton
4/22/11
Everybody at Landers did a great job of getting me on the Bike I wanted. Captain did an excellent job working with me and helping me with a great deal! Wendi helped out too, with the best finacing available. I think highly of the great work Landers and Captain did for me. Screw it, Lets Ride! '11 Road Glide Ultra. - Tim Yarboro
04/20/11
I had a real pleasant experience the other day in the purchase of my Street Glide. I have to say that Captain (Little Rock, Sales) took great care of me. I was also provided a sticker that says it all "I got mine from Captain, Ride it like you stole it". I also have to say that my interactions with Wendi in finance and George (General Manager) was what keeps me coming back to Landers Harley Davidson. If I ever purchase another Harley it will only be from Captain. - Trenton Behnke
04/20/11
I just Purchased my first Harley at Landers and I love it. Captain did a great job fixing me up with my new Sportster! Thanks Wendi for getting my finacing done and Kathy for helping me with my Helmet and Riding Boots! - Mark Ahrens
04/12/11
Just stopped in to check the new inventory after spending most of my day on my Harley. Had a real nice chat with David who made me feel right at home. Great facilities, awesome bikes and friendly staff...big thanks to Toad Suck Harley and especially David for a great stop!
- Robert Musgrove
04/12/11
My purchase was an extremely pleasant one. Your salesman Gabe, the staff Evelyn, Tammi and Cody made me feel welcome at the Dealership. Good price, excellent professional service. I will recommend your dealership to all. Thanks Again, Raoul Langlinais
03/26/11
This was my first Harley Davidson bike. It started with Curtis in Sales who did a fantastic job with helping me over the past year. I finally decided on a Road King Classic. There wasn't one in stock but Curtis found one in just a few days and called me as soon as it came off the truck! Carrie in Financing was awesome and friendly as usual and was great in getting my finances in order,and a great interest rate to boot. I knew I had to add parts as everyone does. Sam and Mike in the parts department were so very patient with me. There were a few parts that HD did not have and Sam took it upon himself to hunt down some aftermarket parts that worked out great! The Manager, Scott Wallace stepped up and helped me get my aftermarket exhaust at a great price! Last but not least Mike Annis and Tony my service Tech, did just a fantastic job getting my parts put on and the bike tuned. The bike looks awesome and runs great! Thanks Toad Suck Harley Davidson for a great job and a wonderful experience!!! - David Strickland